enablecare4u.com.au

Privacy Policy

Home / Privacy Policy

1. Introduction

Welcome to Enable care for You. We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://enablecare4u.com.au and use our NDIS services.

2. Collection of Personal Information

2.1 Collection of Personal Information

Following type of the information we may collect:

Personal details such as Name, address, email address, phone number, and DOB.
Sensitive Information: Health information, disability details, and any other information necessary for providing NDIS services.
Financial Information: Banking details for payments and billing.
Usage Data: Information about how you use our website and services, including IP addresses, browser types, and access times.

2.2 How We Collect Information

We collect personal information through:

Direct Interactions: When you provide information via forms, emails, or phone calls.
Automated Technologies: Cookies and other tracking technologies on our website.
Third Parties: From partners, service providers, and other third parties who assist in delivering our services.

3. Use Of Personal Information

We use your personal information for the following purposes:

To Provide and Manage NDIS Services: Case management, service delivery, and support.
To Process Payments: Handling billing and financial transactions.
To Communicate: Sending updates, notices, and responding to inquiries.
To Improve Our Services: Analyzing usage data to enhance user experience and service quality.
To Comply with Legal Obligations: Ensuring compliance with Australian laws and regulations.

4. Disclosure Of Personal Information

We may disclose your personal information to:

NDIS Providers: Partners and subcontractors involved in providing services.
Government Agencies: For compliance with NDIS and other legal requirements.
Professional Advisers: Legal, financial, or other advisers who assist in managing our business.
Third-Party Service Providers: Companies that support our operations, such as IT and payment service providers.

5. Data Security

We implement robust technical and organizational safeguards to ensure the protection of your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Data Encryption: Secure encryption for data in transit and at rest.
Access Controls: Limiting access to personal information strictly to authorized personnel.
Regular Audits: Conduct regular security assessments and audits.

6. Your Rights And Choices

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:

Access and Correction: You have the right to request access to and correction of your personal information.
Complaints: If you have concerns about our handling of your personal information, you can complain to us or the Office of the Australian Information Commissioner (OAIC).

7. Cookies And Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Understand Preferences: Tailor content and services based on your preferences.
Analyze Usage: Monitor website performance and user interactions.
You can manage cookies through your browser settings.

8. Changes To This Privacy Policy

This Privacy Policy may be revised periodically. Any amendments will be posted on our website, accompanied by the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please get in touch with us at: